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Issue        Issue :           Unable to integrate customer into QuickBooks Online from Salesforce even though the Salesforce Account does not exists in QuickBooks as a Customer.Reason   

Reason:                      Either a Vendor or Contractor or an Employee exists in QuickBooks with the same name as Salesforce Account, hence customer will not be created.

Error in DBSync Logs:

<Error code="6240" element="">

...

already using this name. Please use a different name.</Detail>

</Error>

Error in the Browser:

Account in Salesforce (Customer/Vendor Test):

Vendor/Contractor already exists in QuickBooks with the same name:

Solution:

1. Rename the Vendor/Employee name in QuickBooks other than Salesforce Account name.
2. Rename the Account name in Salesforce other than QuickBooks Vendor/Contractor/Employee name.
3. Delete the Vendor in QuickBooks if it is not required.

Renaming the Account name in Salesforce as Customer/Account Testing:

Customer has been created in Quickbooks: