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DBSync for ServiceMax Salesforce & QuickBooks is an easy to use application to integrate . It integrates ServiceMax Salesforce Accounts, Contacts, Work Orders & Work Details with Customers, Jobs, Invoice & Line Items of QuickBooks Desktop.
DBSync provides preprovides pre-built field-to-field map mappings along with flexibility for more complex and dynamic custom mapping capability. DBSync  DBSync also has an automatic online update, enabling . This enables DBSync customers to enjoy all the product updates and features with every new release.
This user guide explains basics of integration like:

  • Data Flow & Process Map
  • Salesforce to QuickBooks Field Mapping
  • Steps to get started with DBSync

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Pre-requisites for Integration

Integration dataflow is invoked provided ushered when the following Salesforce fields in Salesforce are selected as - mentioned in the below table .- are selected:

It is mandatory that SF Work Order (to be integrated with QuickBooks Invoice) is associated with the respective SF Account & . And, it should also should have work details attached to it for DBSync to invoke integration.

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Getting started with DBSync

  1. Register To register for a Free Trial of Salesforce & QuickBooks: Go , go to www.mydbsync.com. Then, click  click on Register for Free Trial to register for DBSync Account. 
  2. Include ServiceMax Process Template to DBSync Account: * * Login to your DBSync Account. Then, go to process template tab. Next, click on ServiceMaxQuickBooks:UniDirectional to include the template to your account. Go to My home tab & and click on Launch - there, you will find the new ServiceMax process template.
  3. Install DBSync Package into ServiceMax Salesforce instance: This topic is explained in detail at the end.
  4. Configure DBSync with QuickBooks Web connector: Steps involved in configuration is are available in the below wiki link link - http://help2.mydbsync.com/docs1/display/dbsync/Configuring+DBSync+with+Quickbook+WebConnector
  5. Run Integration using QuickBooks Web Connector: Use . Then, use QuickBooks Web connector to run integration by selecting the right application in Web Connector.  Update Whereas Update Selected helps to initiate sync manually where as , Auto-Run is used to schedule integration.

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Installation Steps

  1. Click on the below following link to install DBSync Package from AppExchange AppExchange - https://login.salesforce.com/packaging/installPackage.apexp?p0=04ti0000000TUr5
  2. Enter your Salesforce Username and Password to install DBSync Package in that Salesforce instance. Salesforce instance must have the administrative privileges to install the App.
  3. DBSync Package Installation Details will be displayed in on your Salesforce instance. Click on 'Continue'.
  4. Approve Package API Access and then click on 'Next'.
  5. Package is ready to be installed. Click on Install to ' install 'the package.
  6. Install complete Once Installation completes, a message will be displayed which confirms confirming that DBSync Package is installed. 

    Accounting Id:
    Accounting Id is the unique Id for a record in QuickBooks. After successful integration, Accounting Id is updated in Salesforce for every record that has been synced. 
    Generate:
    Generate field is a picklist field to flag Work Order either Invoice or None. By default, the value of Generate field will be blank. It is necessary that Generate field is selected Invoice for successful generation of Invoice in QuickBooks during DBSync Integration. 
    Invoice Date:
    Invoice Date is a formula field to display the date on which the Work Order is flagged as Invoice to Sync as QuickBooks Invoice. 
    Sync Error:
    Sync Error is an error from QuickBooks which gets updated in Salesforce for every record that has failed to sync. Sync Error briefly describes the reason for failure of sync. 

  7. Once the DBSync Package ServiceMax Accounting Integration is installed, the below following fields should be included in Page Layout as explained below.
  8. Go to setup > Customize > Account > 'Page Layout' > Edit the Page Layout. Under On the Page Layout, drag the fields "Accounting Id", "Sync Error" to add it under the section "System Information" in on the Page Layout and save.
  9. Go to setup > Create > Objects > Work Order > Page Layout > Edit the required Page Layout.
  10. Under On the Page Layout, create a new section "DBSync Information" & and drag the fields "Accounting Id", "Invoice Date", "Generate", "Sync Error" to add it in on the Page Layout under "DBSync Information".
  11. Go to setup > Create > Objects > Work Detail > Page Layout > Edit the required Page Layout.
  12. Under On the Page Layout drag the field "LineItem Type" to add it in on the Page Layout under "Usage/Consumption Details".