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DBSync provides descriptions of possible problems and steps to correct them. It includes information about resolving suite-level issues (such as installation, configuration, and administration), as well as product-specific issues (such as sync and schedule issues).

Below section to describe: (1) types of errors; (2) explain why they occurred, and (3) provide solutions to how to resolve them.

Logs: Users can consult logs and log files to troubleshoot issues with DBSync Server.

General Installation Problems: Here, DBSync explains how to resolve issues related to installation.

Authentication Problems: This section explains how to resolve issues related to authentication.

Frequently Asked Questions About DBSync: FAQ contains answers to the frequently asked questions about installing, configuring, and running DBSync.

Troubleshooting

Error Code

Knowlegebase

Troubleshoot divided into 3 sections:

Troubleshooting:

It describes about Installing QuickBooks WebConnector, adding IP in Salesforce, Process Template, Security Token and Setting Passwords.

Error Code:

It describes about the Error Code list and descriptions.

Knowledgebase:

It describes the categories of all the known Issues, raise a ticket to support team and resolution steps with DBSync iPaaS.