DBSync Cloud Workflow (iPaaS)

2022

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Issue : The Salesforce Opportunity gets integrated with QuickBooks online as Invoices. But, QuickBooks Online payment objects are not getting integrated as Receivables object in Salesforce. 

Description: DBSync logs shows an error, as shown in the code block below, while integrating Receivable Object in Salesforce from QuickBooks Payments. This may happen because, QuickBooks Online  Settings→ Sales→ Custom transaction number is marked as ON. Whenever a new invoice is entered manually, the QuickBooks online user has to make sure to enter the Invoice number. If a user does not enter the Invoice number then, s/he will get the following error.

AVSFQB__Invoice_Number__c not specified                         

<b>Error Trace :</b>AVSFQB__Invoice_Number__c not specified


Resolution : To avoid the above error, go to your QuickBooks Online setting → Sales→  Settings and mark the option, Custom transaction number, OFF - refer to the image below:

By doing so, whenever a new Invoice is created in QuickBooks Online, the Invoice number will auto generate. So when DBSync processes the payment, it will attach to the respective Opportunity under Receivable section.









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