2022

Page tree
Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Next »

Issue: The synchronization of Customers to Account was not happening properly as there were some of the fields that were present in QuickBooks Desktop which were not present in Salesforce. Hence an error popped up in the Logs of the DBSyc Account of client.

Description:

The synchronization of Customers to Account was not happening properly as there were some of the fields that were present in QuickBooks Desktop which were not present in Salesforce. Hence the following error popped up in the Logs of the DBSyc Account of client.

Error:

Contact: bad field names on insert/update call: AssistantPhone, OtherPostalCode, OtherStreet, OtherCity
<b>Error Trace :</b>Contact: bad field names on insert/update call: AssistantPhone, OtherPostalCode, OtherStreet, OtherCity

Solution:

This fields may not be present on the Salesforce page so go to "page layout" of the appropriate Account and add those fields there in order to avoid this issue.

  • No labels