2022
User management can be done through the DBSync App center from the User Tab on the left navigation sidebar - as shown on the following page. The users module will list all the active users associated with one platform license. The Administrator has access to add new user, change the existing user details and delete the existing user record from DBSync platform.
The users module will allow you to do these following operations.
- Update, Delete user detail
- Change password
- Reset session
User detail
The user detail page will allow you to view and change the user specific information like first name, last name and phone number. you should click on Edit button against an specific user record as shown in the screen shot to land on user detail page. You must be logged in as administrator to change the administrator specific details, The administrator can change the details of other users if any displayed in the panel.
| Name | Descriptions |
|---|---|
User Name | The user name is usually the Email Id of the user that is used to login into the DBSync platform |
| Password | The password link, that can be used to change your current password. |
| Role | The role of the user represents the DBSync system role which allows the user to do specific task which are assigned on specific user groups. User will have no control to change the role in the system. |
| Active | There are currently only two values of Active status; True represents users which are active in the system, False represent users that are not active in the system. |
| First Name | Editable field in which you can change your first name. |
| Last Name | Editable field in which you can change your last name. |
| Phone | Editable field in which you can change your phone number. |
| The Email Id is the user name that is used during registration process with the platform. | |
| Company | The company name to which the user is mapped with in the system. |
Change Password
The change password link can be used to change the password of the existing user in the system. The password characters are masked as dots in the text fields, User has to fill the old password, then input the new password followed by re-entering the new password and save it to update the password to the system.
The change password page can be accessed in three different ways from the app center
- From the User module, Click on Change password link to access the change password page.
- Click on Edit across any user record, Then from the user detail section access change password page via change password link.
- From the Company module → users tab and click of Edit across any user record to land on user detail section.
Reset Session
The reset session will clear the session of the current user, This functionality should be in the following scenarios only.
- Whenever the Administrator changes the Organizational properties through company administration module that include "Edit Pdl" , "DBSync URL".
- Or If the DBSync administrator has added an additional connector license to the user then reset session is used.
- Or if during the subscription renewal, whenever license date is extended you should clear the users cache by resetting session.
Overview
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