2022
Page History
Issue : The Integration break breaks if the values in pick list does picklist do not match between an instance of Salesforce and QuickBooks.
Description : It is very important that when you sync syncing a pick list picklist value from an instance of Salesforce to QuickBooks or vice-versa. The pick list , the picklist values should be exactly the same in both Salesforce and QuickBooks. Let's say you try to integrate between Salesforce instance and QuickBooks - where pick list picklist values are not the same then you would be getting the below . Then, you get the following error from Logs of your project.
...
Resolution : I''ll explain with an example, I . I have the below following values in Salesforce and QuickBooks and are explained in . Let us go through the steps.
In Account object of Salesforce, The the field "Type" is holding has values as shown in below the following image.:
And in QuickBooks, customer type is having the below values too,Customer type has following values:
In this case, As you can see there is no value called prospect in the are no matching values. For instance, the value 'Prospect' is not in Customer type field in QUickBooks which caused . This causes the sync to break. Here, to To avoid this error, you should add the value, prospect 'Prospect' to the customer Customer type field of in QuickBooks.
Overview
Content Tools