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1. Add a new process definition ( to learn how: visit section [ 3.1

2. After naming the new process, right click on the process name under the Navigation bar and select the “open” option as shown in screenshot 27.
3. Upon opening the process flow map, click on the “Create State” icon on the left side of the application under the “Toolbar” menu as indicated by the red arrow in screenshot 29 (below), then Drag and Drop the “Create State” icon anywhere on the canvas (the canvas is the area known as the “Control Flow”) to create a new action as illustrated in screenshot 30.
A dialog box will also appear with the message “Enter the name for new state” Enter a name for the action that fits your business process.