2022

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Issue: Insertion of invoice to opportunity is done based on QuickBooksID (AVSFQB__Quickbooks_Id__c).


Reason: Account and customer are created manually in salesforce and Quickbooks respectively, therefore QuickBooksID will not be updated into salesforce using status writer.




Fig1: Mapping



Fig2: Logs



Solution:

  1. Open Invoice to Opoortunity workflow

  2. Open first rule and replace existing mapping for AccountId as shown below


Fig3: Updated mapping


Existing mapping:

            LINK("AccountId","select id,AVSFQB__Quickbooks_Id__c from Account","AVSFQB__Quickbooks_Id__c",VALUE("CustomerRef/FullName/CustomerRet/ListID"),"Opportunity")


Updated mapping:

            LINK("AccountId","select id,Name from Account","Name",VALUE("CustomerRef/FullName/CustomerRet/Name"),"Opportunity")

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