2022
Issue: ERROR:(3185) - There is an invalid reference to QuickBooks Customer "Alice Hunter" in the Invoice. QuickBooks error message: The specified name is either invalid or of the wrong type.
Description : When a user is trying to Integrate Salesforce Opportunities with QuickBooks Desktop Invoices, the synchronization does not work. This is because, the Account Name already exists in Salesforce and it matches with the Customer Name in QuickBooks Desktop. As a result, DBSync throws the error.
Resolution: QuickBooks Desktop does not support duplicate Customer Name to be synced again. Hence, either change the Account Name in Salesforce (e.g., by using initials); or, run the sync using Web Connector.
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