2022
DBSync's JIRA Service desk connector is a highly customizable connector that . It has the ability to connect your JIRA sevice desk account with applications like accountingAccounting, e-Commerce platforms, and various CRM systems. Using DBSync's JIRA service desk connector, the DBSync user can directly connect to JIRA service desk application which application. This will allow you a user to query, add, modify various types of records including service service desks, organizations, customers, users, cases and much many more objects.This connector uses the JIRA service desk API's along with JIRA core API's to move data in, and out of, JIRA service desk. Integrating with JIRA via DBSync consists of REST calls using a JSON request/response made over an HTTPS connection.
Prerequisites
To establish a connection to JIRA service desk server via DBSync JIRA service desk connector, user has to do the followingmust:
A JIRA service desk connector instance represents a single service desk account, including login credentials. If a user wishes to connect to multiple instances - of the either onOn-demand or cloud instance of service desk - then, s/he should create a separate connection for each and configure the URL accordingly. The table below table represent represents parameters required for opening the connection to service desk user instance.
Property | Description | Required |
---|---|---|
Username | The username to connect to JIRA service desk system. | yesYes |
Password | The password to connect to JIRA service desk system. | yesYes |
HOST URL | The Host URL where Where your JIRA service desk application is hosted. | yesYes |
After a connector is created within a project, set up the connector within the process, . DBSync can then map to, and from, virtually any system using the JIRA service desk connector to retrieve data from, or send data to, JIRA service desk system. Click on the following link to know which Connectors List to learn about all connectors we support Connectors Listsupport.
Uses Of Salesforce Connector
JIRA service desk connector can be used to to:
Only the following version versions are supported:
Frequently Asked Questions
Q: Can I get a trial of DBSync JIRA service desk connector?
A: DBSync is available free for 15 days trial after going through Signup process.
Q: Does Can this connector be used for bi-directional integration?
A: Yes. Furthermore, and if you also have the control to so choose, you can also make it uni-directional if you choose.
Q: Is service desk connector available with both on, On-demand and onOn-premise Version, Versions?
A: Yes, The . JIRA service desk connector is available with both on, On-demand and onOn-premise Version, Versions.
Q: How frequent frequently can we perform Integration?
A: The DBSync has an ability to trigger data integration for as low as three minutes.
Q: How does DBSync connect to JIRA service desk server server?
A: DBSync connects to JIRA service desk server through DBSync's service desk connector which . It has inbuilt API methods that open a connection to the JIRA service desk for data retrieval and data insertion.
Q: When do we need this additional Integration coding?
A: DBSync has a standard template built-in for the clients of service desk and Salesforce, . If the scope of work involves other than standard data flow supported by our standard template than addition then, additional integration should be written.
Q: Does DBSync need to be installed on the same machine as that of JIRA service desk ?
A: DBSync works through a cloud that makes accessible easier, maintenance without no additional installations. This makes accessibility and maintenance easier without any additional installation(s).