DBSync Package Uninstallation from Salesforce

Issue:

Uninstalling DBSync solution package from Salesforce. The DBSync solution package would not get uninstalled unless all the DBSync custom fields and buttons or links are removed from the page layouts of the respective Salesforce objects.

Error:

The above screen shot would illustrate that unless all the DBSync custom fields and buttons or links are removed from the page layouts of the respective Salesforce objects the DBSync solution package cannot be uninstalled from the Salesforce instance.

Solution:

The following are the procedures to uninstall the DBSync package from the Salesforce instance.

1.Open the Salesforce object’s page layout where the DBSync page layout customization has been done. For example, Account object.

2. And remove all DBSync custom fields and buttons or links from its page layout as shown below.

3.Repeat the same procedures of removing DBSync custom fields and buttons or links, which are present in all the Salesforce Objects.

4.Then go to Build →installed packages→ DBSync: QuickBooks Integration→ click on Uninstall →Uninstalling a Package.

5. Scroll down and select any one of the following options depending your requirements.