Project gets corrupted

Issue : What if my project gets corrupted and I am not able to open the mappings page. How would i fix this problem?

Description : For any reasons, If you are not able to open the mapping page and on clicking the mapping link from the trigger page the page keeps loading as shown in the below screen then its that your project is corrupt.

Resolution 1 : Contact DBSync support who will be having the Project backup so that they can Import the project on your instance.

Resolution 2 : Always have a backup of your projects by downloading them to your local drive. In any case if to change mapping all by yourself. This backup will come handy if the project gets corrupted so that you can re-import to keep the integrations running.

The below are the steps to download and Import an project.

Step 1 : From the project listing or Process listing page, Click on "Download" button which will download the project to your local downloads folder.

Step 2 : To Import a project, Click on the Import button as shown in below screen. 

Step 3 : Choose the option "Create New Project ", Enter the name of your choice.

Step 4 : From the Choose File option, Select the file from your local folder. 

Step 5 : Click on Import to restore the project.